State Authorization Reciprocity Agreement (SARA)

In the event of institutional closure, Cape Cod Community College will, at a minimum, observe the procedures stated in the New England Commission of Higher Education (NECHE) document entitled, “Considerations When Closing an Institution of Higher Education”, as well as the closure guidelines of the Massachusetts Department of Higher Education for Independent schools, including the identification of a back-up or other entity to safeguard student records in such a case.Information for students and potential students about obtaining records from closed institutions can be found on the websites of the Massachusetts Department of Higher Education and NECHE.

In the event that Cape Cod Community College decides to discontinue a program before all enrolled students have completed their program of study, the college will implement a teach-out plan in accordance with the requirements of its accreditor, NECHE.

Cape Cod Community College has a current disaster recovery plan and backup procedures on file.

Please click here to access the 4Cs Disaster Recovery Plan

Please direct all inquiries concerning this to Chuck Phelan, Interim Chief Information Officer, cphelan@parkcitiesflowermarket.net.

Cape Cod Community College is required to provide current and prospective online learning students with contact information for filing complaints. Students who desire to resolve a grievance should submit a complaint using the correct complaint procedure below. If you have any questions, please contact the Dean of Student Retention and Completion.

Complaint Procedure and Form for Massachusetts Residents and Online Students in Non-SARA Member States and Territories

If you would like to file a complaint, grievance, or compliment, please click here to go.

If you are a Massachusetts resident, or if you are located in a non-SARA state or territory (e.g. California, Guam, etc.) and would like to file a complaint, please consult the Student Grievance Procedure. Reports can be submitted through the Student Feedback Form web page. If your complaint is not resolved at the institutional level by Cape Cod Community College, then you may utilize the Massachusetts Department of Higher Education’s (DHE) non-Sara consumer complaint procedure and online form to file a complaint with DHE.

Click here to see the State Process for Filing Complaints

Additionally, if you live in California or Guam, you may wish to file a complaint with your home authority:

• California Bureau for Private Post-secondary Education
• Island of Guam

For Online Students Located in SARA Member States and Territories

NC-SARA Institution Directory

Out-of-state SARA students must first attempt to resolve their complaint using internal administrative procedures offered by Cape Cod Community College. This includes all students who are located in SARA member states and territories for the purposes of completing out-of-state learning placements, such as internships, practica, clinical experiences, etc. in SARA member states and territories outside Massachusetts. Students should consult the Student Grievance Procedure. Reports can be submitted on the Cape Cod Reporting Forms web page.

If your issue cannot be resolved internally, you may file a SARA complaint with MA Department of Higher Education.

Additional information from the DHE’s SARA complaint website is below:

The SARA complaint process is as follows:

1. Students must first attempt to resolve their complaint using internal administrative procedures offered by the SARA institution.
2. After all administrative remedies have been exhausted with the MA-SARA institution, the student may submit a SARA Complaint via the URL below.
3. The Department shall send a copy of the complaint to the institution that is the subject of the complaint;
4. Within 30 days of the date that the Department sends a copy of the complaint to the institution, the institution must provide a written response to the student and the Department.

More information about DHE’s complaint processes

Professional Licensure Programs at Cape Cod Community College

The following programs at Cape Cod Community College lead to professional licensure. Below find a chart of the programs, our webpages which provide specific licensure information.  Below, you will also find contact information, by state, to licensure agencies so that you may inquire about transferability of your credential.

Dental Hygiene SARA Disclosures State Contact Info

Early Childhood Education SARA Disclosures State Contact Info

EMS SARA Disclosures State Contact Info

Funeral Service SARA Disclosures State Contact Info

Medical Assisting Disclosures State Contact Info

Nursing SARA Disclosures State Contact Info

Phlebotomy SARA Disclosures State Contact Info